Privacy Policy

1. Introduction

This Privacy Policy explains how Clico Reklam ve İlt. Hiz. Tic. Ltd. Şti. (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects personal data of users (“User”, “you”) who access or use the website www.clico.co and related services.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Turkish Personal Data Protection Law No. 6698 (KVKK).

2. Data controller

• Company name: Clico Reklam ve İlt. Hiz. Tic. Ltd. Şti.
• Address: Suadiye Mah. Bağdat Cad. 399/1, Istanbul, Turkey 34740
• Email: support@clico.co
• Phone: +90 533 646 73 12

The Company acts as the Data Controller within the scope of GDPR and KVKK.

3. Personal data collected

We may collect the following categories of personal data:

• Identity information (name, surname, company name)
• Contact information (email address, phone number, address)
• Account information (login details, membership status)
• Payment and billing information (processed via secure third-party providers)
• Usage data (IP address, browser type, device information, log data)
• Transaction data (purchased products, services, memberships)
• Communication data (support requests, emails, messages)

4. Purposes of data processing

Personal data is processed for the following purposes:

• Providing and managing services, memberships, and digital products
• Processing payments and issuing invoices
• Managing user accounts and authentication
• Delivering digital content and domain services
• Providing customer support and communication
• Improving website performance and user experience
• Fulfilling legal and regulatory obligations
• Preventing fraud and ensuring security

5. Legal basis for processing

Personal data is processed based on the following legal grounds under GDPR Article 6:

• Performance of a contract
• Legal obligation
• Legitimate interest of the Company
• Explicit consent of the User (where required)

6. Data sharing and transfers

Personal data may be shared with:

• Payment service providers
• Hosting, cloud, and infrastructure providers
• Analytics and security service providers
• Legal, financial, and regulatory authorities when required by law

Personal data may be transferred outside the European Economic Area (EEA) in compliance with GDPR safeguards, including standard contractual clauses where applicable.

7. Data retention

Personal data is retained only for the period necessary to fulfill the purposes outlined in this Policy or as required by applicable laws.

After the retention period expires, personal data is securely deleted, destroyed, or anonymized.

8. Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online data transmission can be guaranteed to be completely secure.

9. Cookies and tracking technologies

Our website may use cookies and similar technologies to:

• Ensure website functionality
• Analyze usage and performance
• Improve user experience

Users may control or disable cookies through their browser settings. Some features may not function properly if cookies are disabled.

10. User rights

Under GDPR and KVKK, Users have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

Requests can be submitted via support@clico.co.

11. Children’s privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

12. Third-party links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of such websites.

13. Changes to this privacy policy

We reserve the right to update this Privacy Policy at any time.

Changes will be effective upon publication on www.clico.co.

14. Contact

For any questions, requests, or concerns regarding this Privacy Policy or personal data processing, please contact:

Email: support@clico.co